Craft Career Studio (“Craft Career Studio,” “we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, store, and protect your information when you visit our website, contact us, purchase services, submit forms, or otherwise interact with us.

This policy is intended to be reasonably clear and meaningful for visitors and clients and is designed to cover the main categories of information and practices commonly disclosed by online service businesses. New Jersey’s privacy law, where applicable, requires disclosure of categories of personal data processed, purposes, categories of third parties, rights methods, and how material changes are communicated.

This Privacy Policy applies to personal information we collect:

• through our website;
• through contact forms, intake forms, newsletter signups, scheduling tools, and client communications;
• when you purchase or inquire about our services;
• when you provide us with career documents or related background information.

We may collect the following categories of information:

• Name
• Email address
• Phone number
• Mailing address or billing address
• Resume, cover letter, LinkedIn content, work history, education, certifications, and related career materials
• Payment and transaction information
• Messages, support requests, revisions, and other communications
• Newsletter signup preferences
• Any information you submit through forms, questionnaires, bookings, or purchases

• IP address
• Browser type
• Device type
• Operating system
• Website usage data
• Referring URLs
• Pages viewed, clicks, and session activity
• Cookies and similar technologies

We may receive information from:

• payment processors;
• website and analytics providers;
• email or CRM providers;
• scheduling and form platforms;
• advertising or social media tools;
• clients or authorized representatives acting on your behalf.

We may use personal information to:

• provide and deliver our services;
• prepare resumes, cover letters, LinkedIn profiles, and related materials;
• process payments and transactions;
• communicate with you about inquiries, services, updates, approvals, and support;
• send newsletters, promotional emails, or other marketing communications where permitted by law;
• improve our website, services, and customer experience;
• maintain internal records;
• monitor analytics and website performance;
• detect and prevent fraud, abuse, and security incidents;
• enforce our terms and protect our legal rights;
• comply with applicable law.

We may use cookies, pixels, analytics tools, and similar technologies to:

• operate and secure the website;
• remember preferences;
• understand traffic and user behavior;
• improve performance and functionality;
• measure advertising and marketing effectiveness.

You may be able to control cookies through your browser settings. If you disable cookies, some site features may not function properly.

We do not sell personal information for money.
We may share personal information with:

• payment processors;
• website hosting and technology providers;
• analytics providers;
• email marketing or CRM platforms;
• scheduling, intake, and form providers;
• contractors and service providers assisting us in business operations;
  legal, accounting, insurance, or professional advisors;
• government agencies, regulators, courts, or law enforcement when required by law or to protect rights and safety;
• parties involved in a merger, acquisition, reorganization, or sale of business assets.

If we ever engage in targeted advertising, “sale” as defined by applicable privacy law, or certain profiling activities, we will provide any legally required notice and opt-out method. New Jersey law requires that disclosure if a covered controller sells personal data or processes it for targeted advertising or certain profiling.

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information. However, no internet transmission or storage system is guaranteed to be completely secure.

Depending on your state of residence and applicable law, you may have rights to:

• confirm whether we process your personal information;
• access personal information;
• correct inaccurate personal information;
• delete personal information;
• obtain a portable copy of certain personal information;
• opt out of targeted advertising, sale, or certain profiling, where applicable;
• appeal a denial of a rights request, where applicable.

California consumers may have rights to know, delete, correct, and limit the use of sensitive personal information under the CCPA as amended.

Our website may contain links to third-party sites or services. We are not responsible for the privacy, content, or security practices of those third parties.

We may update this Privacy Policy from time to time. We will post the updated version on this page and revise the effective date above.